Resume · Seattle, Washington
Lucas Arango
Senior Software Engineer — AI products & agents
Summary
Software engineer with 10+ years shipping products at DoorDash, Amazon, and AWS, operating at staff scope: originating products from prototype to launch, setting performance and reliability standards adopted org-wide, and leading through influence across engineering, ML, product, design, and operations. Most recently pitched, prototyped, and led Ask DoorDash, the company's conversational AI shopping experience.
Senior / staff software engineer roles — big tech, AI-native, or fast-shipping product teams. Idea to launch, AI + real user problems, raising the quality bar. Not management.
Experience
DoorDash — Senior Software Engineer
Oct 2023 – Present
Seattle, WA (Hybrid)
- Originated Ask DoorDash (launched June 2026): pitched the vision for a conversational, agent-driven shopping experience, built the prototype that secured leadership buy-in, and served as lead engineer guiding delivery across engineering, ML, product, and design — natural-language search across ~800,000 items, personalized from order history and dietary preferences.
- Drove DoorDash's external MCP integration for ChatGPT, extending catalog and commerce capabilities into assistant-driven discovery.
- Optimized DashMart warehouse and fulfillment workflows for first-party convenience and grocery.
- Built consumer-facing DashMart web personalization features for grocery and convenience discovery.
- Drove a cross-org reliability program for core ordering and test infrastructure, including multi-tenant production-like E2E testing environments.
- Defined org-wide performance standards — golden-path SLOs and performance-regression gates in CI.
Key projects
- Ask DoorDash — Conversational AI search for restaurants, groceries, and reservations — describe what you want, share a recipe link or cookbook photo, get personalized results.
- DashMart Fulfillment & Personalization — Warehouse workflow optimization plus web personalization for the first-party convenience surface.
- System Performance & Reliability — Org-wide SLOs, regression gates, and production-like test environments for high-traffic systems.
Career Break — Intentional time off
Jul 2022 – Oct 2023
Seattle, WA
- Recharged, traveled, and spent time outdoors — camping and climbing in the Cascade Range.
- Stayed sharp through personal projects and self-directed learning before returning at DoorDash.
Amazon Web Services — Software Development Engineer, AWS IoT
Jul 2019 – Jul 2022
Seattle, WA
- Implemented and launched the public AWS IoT SiteWise Monitor control plane at re:Invent (DynamoDB, Golang, API Gateway) through operational readiness review to GA.
- Led the IoT Console migration from Angular to React via microfrontends with independent CDK pipelines — 5+ sub-teams shipping independently, release lead time from weeks to days.
- Designed and implemented SSO federation for SiteWise Monitor.
- Built automated canary testing with AWS Synthetics for the IoT Console.
Amazon — Software Development Engineer, Compliance Technologies
Jul 2015 – Jul 2019
Seattle, WA
- Developed and launched a secure case management and investigation platform (Ruby on Rails, Java Spring) for internal investigations — money laundering, identity theft.
- Hardened the platform with end-to-end encryption, granular auth, full audit logging, and secure artifact storage.
- Led design and development of Suspicious Transaction Report (STR/SAR) submission to the Luxembourg FIU and UK NCA — a hard regulatory requirement for payments in those markets.
Amazon — Software Development Engineer Intern
May 2014 – Aug 2014
Seattle, WA
- Integrated Kindle Unlimited books into Goodreads.
BlackBerry — Software Development Engineer Intern
Jan 2013 – Aug 2013
Sunrise, FL
- Developed and maintained software for BlackBerry handhelds; smoke, regression, GUI, and functional testing on device hardware.
Personal Projects — Agentic Experiences
Building AI agents is my main hobby. I run a personal multi-agent platform in production, end to end:
- Multi-agent monorepo (Google ADK-Go + AG-UI) — 11 typed Go agents behind a single Go gateway on Railway, with D1 session state and R2 artifact storage.
- Full-stack agent UX — Next.js + CopilotKit web console and Expo iOS/Android app speaking AG-UI, with token-level streaming and generative UI.
- Real-world tools and data — live Kroger and travel integrations; fitness plans from Health Connect snapshots.
- Cross-agent orchestration — the wellness agent delegates to grocery and fitness agents in-process over shared typed state. The grocery agent shaped the vision for Ask DoorDash.
You're experiencing one right now — this resume Q&A is itself one of my agents. Try it.